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FREQUENTLY ASKED QUESTIONS

What is Rub R Dek® surfacing?
Where can Rub R Dek® be installed?
What type of base can Rub R Dek® be installed over?
Where can I purchase Rub R Dek®?
How large of an area can one person install in one day?
Where can I get pricing?
Can I order samples?
Does Rub R Dek® have toll free customer assistance?
If I order online how quickly can I get Rub R Dek®?
How will Rub R Dek® ship?
Is Rub R Dek® difficult to install?
Can Rub R Dek® be used for both indoor and outdoor applications?
What are ideal temperature and weather conditions for installing Rub R Dek®?
Will Rub R Dek® color fade?
How does the Rub R Dek® drain?
How long does Rub R Dek® take to dry?
How does snow affect Rub R Dek®?
Will Rub R Dek® get hot?
What does oil, gas or chlorine do to the surface?
Does Rubber Depot accept credit cards?
Will pets damage the Rub R Dek®?
How do I maintain and clean Rub R Dek®?
How long is the warranty for Rub R Dek®?

What is Rub R Dek® surfacing?
Rubber Depot has created Rub R Dek® – a seamless rubber surface system for the Do-It-Yourself customer. It is formulated from EPDM granulated rubber combined with a specially formulated adhesive.

Where can Rub R Dek® be installed?
Rub R Dek® can be applied on pool decks, porches, patios, walkways, garage floors, steps, and even boat decks.

What type of base can Rub R Dek® be installed over?
Rub R Dek® can be installed over the following surfaces: concrete, wood, brick pavers, asphalt...

Where can I purchase Rub R Dek®?
Rub R Dek® can be purchased in both the United Stated and Canada using our online shopping system.

How large of an area can one person install in one day?
Generally one person can install up to 250-500 Sq.Ft. per day.

Where can I get pricing?
Simply enter the size of one or more of your areas using our Purchase Materials page and you will be provided with a material list and prices. Total, including shipping and any taxes, will be available in the Checkout stage.

Can I order samples?
Go to our Request Samples page, fill out the simple request form, and we’ll be happy to send you samples.

Does Rubber Depot have toll free customer assistance?
Rubber Depot has a toll free number for customer assistance, 1-855-565-5551.

If I order online how quickly can I get Rub R Dek®?
In most cases Rub R Dek® orders will be shipped out within 10-21 days unless the color required is back ordered.

How will Rub R Dek® ship?
Rub R Dek® will most often be shipped LTL ,packaged on a wood skid (pallet).

Is Rub R Dek® difficult to install?
Rub R Dek® is easy to install, materials have been thoroughly tested and pre-measured so you may simply follow the step-by-step instructions.

Can Rub R Dek® be used for both indoor and outdoor applications?
Rub R Dek® can be used for all outdoor applications, however we do not recommend indoor applications as the materials are porous and indoor base typically does not allow for proper draining.

What are ideal temperature and weather conditions for installing Rub R Dek®?
The ideal temperature range for installation of Rub R Dek® is min. 50°F (10°C) and max. Of 91°F (33°C). A forecast of no precipitation during the installation period is advised, as the materials are moisture-curing and may set prematurely.

Will Rub R Dek® color fade?
Rub R Dek® uses UV-stable EPDM which will maintain its color for many years.

How does Rub R Dek® drain?
Rub R Dek® is porous, which allows water to drain through the surface and in the direction in which the sub-base is sloped.

How long does Rub R Dek® take to dry?
Generally it takes Rub R Dek® a full 24 to 48 hours to dry.

How does snow affect Rub R Dek®?
Rub R Dek® can be shoveled and de-iced using salt without any harmful affects.

Will Rub R Dek® get hot?
Rub R Dek® is generally cooler then concrete or asphalt; lighter colors will be cooler on the feet.

What does oil, gas or chlorine do to the surface?
Those materials will have no adverse affect provided they are removed immediately and surface washed with a mild detergent.

Does Rubber Depot accept credit cards?
Rubber Depot accepts all major credit cards, debit and PayPal payments.

Will pets damage the Rub R Dek®?
Normal pet traffic will not damage Rub R Dek®. Urine and defecation on the Rub R Dek® can be simply rinsed away with mild detergent and hose.

How do I maintain and clean Rub R Dek®?
Rub R Dek® is very easy to maintain and clean – simply power-wash and let dry. If stains are present use a mild detergent and scrub with a scrub brush.

How long is the warranty for Rub R Dek®?
Rub R Dek® carries a 10 year limited warranty against defective materials.